At Grupo Rentfrio we are committed to protecting the personal data of those who visit our website and contact us. This policy explains what data we process, for what purpose and what rights you have, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).
| Purpose | Data processed | Legal basis |
|---|---|---|
| Responding to enquiries and requests received through the contact form. | Name, company, email, phone and the content of the message. | Consent of the data subject and/or legitimate interest in responding to the request. |
| Managing applications received through the careers form. | Contact details, professional data and those included in the CV. | Pre-contractual measures at the data subject's request. |
| Handling reports submitted to the whistleblowing channel. | The data voluntarily provided by the reporting person and those relating to the reported facts. | Compliance with a legal obligation (Law 2/2023). |
| Ensuring the technical operation of the website. | Strictly necessary browsing data. | Legitimate interest in the security and operation of the site. |
We keep the data for as long as necessary to deal with your request and, thereafter, for the legally required periods to address any liabilities. Application data is kept for a maximum of one year unless you authorise us to keep it longer. Whistleblowing channel data is kept in accordance with Law 2/2023.
We do not transfer your data to third parties, except where legally required. Service providers who support us (for example, web hosting or email) may access the data, acting as data processors under contract and following our instructions. No international data transfers outside the European Economic Area take place unless stated and with appropriate safeguards.
You may exercise at any time your rights of access, rectification, erasure, objection, restriction of processing and data portability, as well as withdraw any consent given. To do so, write to info@rentfrio.com indicating the right you wish to exercise and attaching a document proving your identity.
If you believe that the processing of your data does not comply with the regulations, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
We apply appropriate technical and organisational measures to ensure a level of security appropriate to the risk, preventing the loss, alteration or unauthorised access to the data.
The use of cookies on this website is described in our Cookie policy.
Last updated: June 2026.
